Network Integration

Overview

The diagram above shows how Senza networking relies on the following networking connections:

  • Connections to customer services
  • End-user network requirements

Connections to your services

Your frontend and backend web services must be configured to allow connections over the internet from the Senza cloud. Connection requests from the Senza cloud services originate from the public IP addresses shown in the table below. These must be whitelisted.

LocationProtocolSource IP Addresses
Senza CoreTCP/HTTP
TLS/HTTPS
99.81.15.33/32
63.34.88.65/32
54.155.248.178/32
52.17.18.243/32
52.50.27.26/32
54.246.107.225/32
Senza Western EuropeTCP/HTTP
TLS/HTTPS
54.78.222.165/32
52.31.150.124/32
54.194.31.251/32
63.34.130.180/32
54.77.52.137/32
54.72.59.212/32
18.97.192.120/29
18.97.192.112/29
18.175.38.211/32
13.43.14.61/32
52.56.118.2/32
18.97.192.120/29
18.97.192.112/29
Senza Southern AsiaTCP/HTTP
TLS/HTTPS
13.200.77.22/32
13.234.100.169/32
3.6.253.218/32
18.96.224.80/29
18.96.224.56/29
Senza North AmericaTCP/HTTP
TLS/HTTPS
52.206.58.155/32
54.84.248.14/32
34.206.152.50/32
18.97.1.160/29

Destination addresses and port ranges for the incoming connections are determined by the web application and the configuration of the tenant.

End-user networking requriements

Wi-Fi

The cloud connector connects to Wi-Fi using an 802.11ac connection to an access point. Senza is compatible with access points that authenticate using a password. WPS is not supported.

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Wi-Fi compatibility

Some corporate environments deploy Wi-Fi security products that interfere with both the onboarding process and the operation of the device.

Home Network services

The home network needs to provide the following services for the device to operate correctly

Network Service
DHCPDHCP should be provided for the device to acquire and IP address with which to operate in the home network
DNSDNS servers should be provided in the DHCP response that allow the device to resolve the host addresses listed in Outbound Connectivity
NTPNTP may be provided in the DHCP response. In the absence of a DHCP specified client device acquires time from xxxx.time.com

Outbound Connectivity

The end user home network, and associated networking equipment must allow the cloud connector to communicate with the Senza Cloud at the following addresses:

Host AddressPortProtocol
signaling.active.streaming.synamedia.com443TLS/HTTPS
swdl-mgr.active.streaming.synamedia.com80TCP/HTTP
logs.prod.streaming.synamedia.com80TCP/HTTP
151.139.0.0/1730000-65535UDP

Network Address Translation (NAT)

The cloud connector connects to the cloud service using a UDP protocol. In typical networks the device sits behind a network address translation service (NAT). NAT types are discussed in this document: NAT Types ( Cisco )

The cloud connector does not support networks that are described as :

  • Port Restricted Cone
  • Symmetric